Help Center
Common questions about ordering, shipping, products, and our gallery wall builder.
Orders & Shipping
How long does shipping take?
Orders are typically printed and shipped within 2–3 business days. Delivery then takes another 3–7 business days within the US. You'll get a tracking link as soon as it ships.
Do you offer free shipping?
Yes! We offer Free standard shipping on US, no minimum order limit!
Can I track my order?
Absolutely. You'll receive a tracking link via email the moment your order ships.
Do you ship internationally?
We regret to inform you we only ship domestically in US at the moment.
Products & Materials
What sizes do you offer?
Standard sizes from 8×10 up to 40×60 inches. See our Sizing Guide for visual references and recommendations.
What's the difference between art print and canvas?
Art prints are giclée-printed on archival 189gsm fine art paper — best for framing under acrylic glass.
Canvas prints are stretched over a 1.25″ wooden frame, ready to hang straight out of the box. No glass, no glare.
What frame options are available?
Three frame finishes: black, white, and natural oak.
Are the colors accurate?
Every print is color-calibrated and uses pigment-based inks for maximum color accuracy Note that monitor settings vary, so on-screen previews are a close — but not perfect — match.
Returns & Refunds
What's your return policy?
30 days. Free returns for damaged or defective items (we cover shipping both ways). For change-of-mind returns, the customer pays return postage. See our Returns Policy for full details.
What if my print arrives damaged?
Email us a photo within 7 days of delivery and we'll send a free replacement immediately — no return needed. If you'd prefer a refund instead, we'll issue you a full refund.
Can I exchange for a different size or frame?
Yes. Contact us within 30 days and we'll arrange an exchange. The replacement ships free; you cover return shipping.
The Gallery Wall Builder
What is the Gallery Wall Builder?
An interactive tool that lets you compose a multi-print wall before checkout. Pick a layout, fill it with designs, customize sizes + frames, and add the whole arrangement to your cart in one click. Try it →
Can I share my wall design with someone?
Yes — hit the Share Wall button at the top of the builder. It copies a link that opens your exact arrangement on any device.
Can I save my wall design to get back to it later?
Yes, two ways: You can either put in your email as a guest in the Save Wall dialog box to get a Magic Link that is valid for 90 days. Or you can create an account to see and edit all your builded walls forever!
Do I get a discount for buying multiple prints?
Yes — buy 2 prints, get the 3rd (cheapest) free. Automatic at checkout. Stacks up: every 3rd item is free.
